Welcome to Ayora. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General
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These Terms apply to all users of the Ayora website and customers purchasing our products.
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By using our website or making a purchase, you agree to comply with these Terms.
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If you do not agree, please do not use our website or services.
2. Products & Services
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Ayora provides natural, handmade, and ethically crafted cosmetic and lifestyle products.
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All product descriptions, prices, and availability are subject to change without prior notice.
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We strive to ensure accurate product information, but slight variations in color, fragrance, or texture may occur due to the handmade nature of our products.
3. Orders & Payments
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Orders are confirmed only after successful payment.
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Payments must be made through secure methods provided on our website.
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Ayora reserves the right to cancel or refuse any order due to fraud, unauthorized transactions, or stock unavailability.
4. Shipping & Delivery
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We ship products within the specified timelines mentioned at checkout.
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Delivery times may vary depending on location and courier partners.
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Ayora is not responsible for delays caused by unforeseen circumstances (weather, strikes, courier issues, etc.).
5. Returns, Refunds & Exchanges
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Due to the nature of personal care products, returns and exchanges are accepted only if:
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The product is damaged or defective upon delivery.
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A wrong product was delivered.
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Customers must notify us within 48 hours of delivery with proof (images) to be eligible.
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Refunds (if approved) will be processed to the original payment method within [7–10 business days].
6. Use of Website
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You agree not to misuse our website, attempt to hack, or engage in unlawful activity.
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Content on the Ayora website, including images, text, and logos, is owned by Ayora and protected under copyright and intellectual property laws.
7. Limitation of Liability
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Ayora shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
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Customers are responsible for ensuring they are not allergic to any natural ingredients before using our products. Always conduct a patch test.
8. Intellectual Property
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All trademarks, brand names, and content displayed on our website are the property of Ayora.
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No content may be copied, distributed, or reproduced without our written consent.
9. Privacy
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Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and safeguard your personal information.
10. Governing Law
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These Terms and Conditions are governed by and construed under the laws of India.
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Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City/State].
11. Amendments
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Ayora reserves the right to update, modify, or replace any part of these Terms at any time without prior notice.
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Continued use of our website or services after changes implies acceptance of the revised Terms.
12. Contact Us
For queries or concerns regarding these Terms and Conditions, please contact:
📧 Email: hello@wisbocare.com
📞 Phone: +91 7020841964
🏢 Address: Nagpur, Maharashtra, India